Archive for March, 2004

Activation Process Frustration

March 25, 2004

I know piracy is always a big issue for any software company, but the new Microsoft telephony system used to activate products is nothing short of madness! Here is what I had to do to to activate my copy of MS Project 2003:

1. Type in the product key during installation. Ok, this is a regular 25 character key that we are all familiar with. I don’t have a problem with that.

2. Once the installation has finished and I open the application, I am presented with a screen that tells me I can execute the application “49 more times before certain functionality is disabled”. This is fair enough. I then select to “activate via telephone” (the internet activation does not seem to work through a proxy) and call the number.

3. Now the real fun begins. I have to read a total of 54 characters, 6 characters at a time to the voice recognition system. It stops me every 6 digits to confirm the correct characters have been recognized! So far we are up to 54 + 25 = 79 characters (including the product key).

4. The telephony system then reads back to me, 6 characters at a time, a 42 digit “activation key”. I have to say, “Yes” every 6 characters to confirm I have not fallen asleep. This brings us to a grand total of 79 + 42 = 121 characters just to activate this product!

I know what Microsoft is trying to achieve, but I had to activate 3 different applications over the last few days and it was driving me crazy! I am an MSDN Universal subscriber and didn’t expect to have to go through all this pain just to get Office installed on my PC!

The drought is over

March 19, 2004

I’m back baby! Yes, I know, I have been hopeless at updating this blog over the past month. But regular service has resumed! I have been waiting for my high-speed internet to get connected, but because Bell is so hopeless I have decided to do a quick post just to let everyone know (assuming somone out there is actually reading this) that Sharon and I are still alive and are now in Toronto.

More photos/posts/Canadian trivia to come.